Privacy Policy
Effective Date: July 25, 2026
At OIION, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit OIION.com, place an order, create an account, or contact us, we may collect the following information:
Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Account information
- Order details and purchase history
Payment Information
Payments are processed securely through third-party payment providers. OIION does not store your full payment card information.
Depending on your payment method, your payment information may be processed by providers such as payment gateways, including but not limited to PayPal, Stripe, or other authorized payment processors.
Device and Usage Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral sources
This information helps us improve website performance, security, and user experience.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Send marketing communications (if you have opted in)
- Analyze website performance and customer behavior
3. Cookies and Tracking Technologies
OIION uses cookies and similar technologies to improve your browsing experience.
Cookies allow us to:
- Remember your preferences
- Keep items in your shopping cart
- Understand how visitors use our website
- Improve website functionality
- Provide relevant advertisements and marketing content
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
4. Comments and Reviews
When visitors leave comments or product reviews, we collect the information shown in the review form, along with the visitor’s IP address and browser user-agent information to help detect spam and fraudulent activity.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you use it. Gravatar’s privacy policy is available here: https://automattic.com/privacy/
After your review is approved, your profile image may be publicly visible alongside your review.
5. Media Uploads
If you upload images to our website, please avoid uploading images containing embedded location data (EXIF GPS information).
Visitors may be able to download and extract location information from uploaded images.
6. Embedded Content From Other Websites
Some pages on our website may include embedded content, such as videos, images, or social media content.
Embedded content from third-party websites may collect information about you, use cookies, or track your interaction with that content as if you visited the third-party website directly.
These third-party services operate under their own privacy policies.
7. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary to provide our services, including:
Service Providers
We may share information with trusted third-party providers that help us operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting providers
- Customer support services
- Marketing and analytics providers
These providers only receive information necessary to perform their services.
Legal Requirements
We may disclose information when required by law, legal processes, or to protect our rights, customers, and website security.
8. Data Retention
We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy.
For example:
- Order information is retained for business, accounting, and legal purposes.
- Customer account information is retained until you request deletion.
- Reviews and comments may be stored indefinitely to help recognize and approve future interactions.
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request a copy of your personal data
- Opt out of marketing communications
To exercise these rights, please contact us using the information provided below.
Please note that some information may need to be retained to comply with legal, accounting, or security requirements.
10. Account Information
If you create an account on OIION.com, you may view, update, or delete your personal information through your account settings.
Website administrators may access account information only when necessary to provide support, maintain security, or manage website operations.
11. Security of Your Information
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
12. Where Your Data May Be Processed
Your information may be processed by service providers located in different countries depending on the services we use.
These providers are required to protect your information and process it only for authorized purposes.
13. Children’s Privacy
OIION does not knowingly collect personal information from children under the age required by applicable laws.
If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove the information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with the revised effective date.
15. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: support@oiion.com
Website: https://oiion.com
